Accessibility Statement
Accessibility Statement
AM AlderMiller, LLC (doing business as Aldermiller Optical) is committed to making aldermiller.com accessible to everyone, including people with disabilities.
Our Commitment
We are working to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the standard recognized by Washington State and adopted as a best practice for commercial websites under the Americans with Disabilities Act (ADA).
What We Are Doing
We are actively working to improve accessibility across aldermiller.com, including:
Providing descriptive alt text for product images
Ensuring keyboard navigation works throughout the site
Maintaining sufficient color contrast for text and interface elements
Structuring pages with clear headings so screen readers can navigate them
Making checkout and prescription submission forms accessible
Known Limitations
We acknowledge that some areas of our site may not yet fully meet WCAG 2.1 Level AA. We are committed to identifying and resolving gaps on an ongoing basis.
Third-Party Content
Some content on aldermiller.com is provided by third-party platforms (including Shopify and our prescription intake portal). We work with our platform providers to encourage accessible design and will raise accessibility concerns with them directly when identified.
Contact Us — Accessibility Feedback
If you encounter a barrier on our website, or if you need information in an alternative format, please contact us and we will make every reasonable effort to assist you.
Email: hello@aldermiller.com
Subject line: Accessibility Request
Response time: within two business days, Monday–Friday
We welcome all feedback and take accessibility concerns seriously.
Formal Complaint
If you are not satisfied with our response, you may file a complaint with the Washington State Human Rights Commission at hum.wa.gov, or with the U.S. Department of Justice Civil Rights Division at ada.gov.
Last reviewed: June 2026